Frequently Asked Questions
Smartphone (Cateye Cycling™) connection trouble
The AVVENTURA cannot be connected to a smartphone (Cateye Cycling™)
Under [Settings] on the smartphone, turn [Bluetooth] off and then back on.
* Turning Bluetooth® off/on from the Control Center on an iPhone will not solve the problem.
Check if the AVVENTURA can be connected.
Restart Cateye Cycling™.
If this does not resolve the issue, restart the smartphone.
Try the following solutions in order, starting from the top.
Connection to smartphone cannot be established after updating AVVENTURA firmware
Restart the smartphone.
If the problem persists, unpair the AVVENTURA from the [Device] screen in Cateye Cycling™, and then pair the AVVENTURA again.
Cannot pair the AVVENTURA
Have you tried reinstalling the Cateye Cycling™ app?
• With a backup created by tapping (MENU) > [General] > [Backup]
Follow the instructions under “Reinstalling Cateye Cycling™” to restore backed up activity list data and AVVENTURA setting information.
Check if the AVVENTURA can be paired.
• With no backup
Follow the instructions under “Setup Flowchart” to format, pair, and configure the AVVENTURA.
Has the smartphone being used changed?
Follow the instructions under “Changing smartphone models (transferring data)” to transfer the data.
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