Thank you very much for your continued support for Cateye products.

You may occasionally experience an issue where trip data cannot be uploaded from the Cateye Cycling app to STRAVA.

We apologize for any inconvenience this may cause.

This issue can be resolved by logging back into STRAVA within the app.

Please try one of the following methods:

Method 1: Turn the STRAVA link OFF and ON

1. Go to "Other" → "Settings" → "Account" in the bottom menu of the app.

2. Toggle STRAVA to OFF.

3. Toggle it back to ON, then log in with your STRAVA account.

Method 2: Remove your STRAVA account and log in again

1. Go to "Other" → "Settings" → "Account" in the bottom menu of the app.

2. Select your registered STRAVA account and tap "Delete Account".

3. Enable STRAVA and log in with your STRAVA account.

* "Delete Account" only removes the registered STRAVA account information from within the app.

Once again, we apologize for any inconvenience this may cause.